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Luxury Concierge Service

If you really want it, we will make sure that you get it.

Our services include

  • Swiss watches: obtaining limited editions, sold out models and Grande Complication pieces without waiting time
  • We source brands such as Patek Philippe, Audemars Piguet, Rolex, Hublot, Richard Mille, CVSTOS and more
  • Obtaining the world's most wanted ladies handbag: the Birkin or Kelly bag from Hermès, naturally without waiting list
  • Personal shopping services: obtaining all kinds of gems as well as creating bespoke pieces of jewellery
  • VIP access to watch fairs like Watches and Wonders

Maisons we source from

  • Patek Philippe
  • Audemars Piguet
  • Rolex
  • Hublot
  • Richard Mille
  • CVSTOS
  • Hermès

What this looks like in practice.

The waiting list is the product

For the pieces our clients ask about, the list is not an administrative delay, it is how the maison allocates scarcity. Getting around it is a question of relationships that were built long before the request arrived.

Provenance before price

On the secondary market the paperwork matters more than the discount. Every piece is checked for provenance, service history and authenticity before a number is discussed.

Made rather than found

When the piece does not exist, it gets made. Bespoke jewellery starts with the stone and the brief, not with a catalogue.

Questions we are asked

Straight answers.

What counts as a luxury sourcing request?

Watches, jewellery, fashion, rare spirits and collectors' objects — in particular the pieces with waiting lists, allocations or no public availability at all.

Can you get a watch with a multi-year waiting list?

Often, through the relationships that decide allocations rather than through the retail queue. We never promise a specific reference before we know it can be done.

Do you authenticate what you source?

Yes. Expert opinion, certification and insured transport are part of the mandate, not an extra.

Can you sell a piece for me?

Yes, discreetly, through collectors and dealers rather than a public auction listing, if that is what the piece and the situation call for.

Which houses do you work with?

The houses these requests are typically placed with include Patek Philippe, Audemars Piguet, Rolex, Hublot, Richard Mille, CVSTOS and Hermès, among others. We are not an authorised dealer for any of them; we act for the client.

What does it cost?

Quoted per mandate. Sourcing a single piece and building a collection are different pieces of work, and the figure is agreed before we start.

Anything. Anytime. Anywhere.

Please contact us with any VIP requests by phone or email, 7 days a week, 365 days a year.